If no processing time is stated in the product description, the item is in stock and will be shipped on the next working day after payment is received.

As a rule, the product will arrive within 2–3 days.

Yes, of course – we ship to all EU countries as well as Switzerland. Shipping costs are a flat rate of €11.99.
Please note for deliveries to Switzerland: Unfortunately, we can only ship products that fit into a parcel with maximum dimensions of 60 × 60 cm. If an item requires shipment in multiple parcels, delivery to Switzerland is currently not possible.
We therefore ask for your understanding that we cannot ship certain products such as frames, feed, jars or hives to Switzerland.

Yes, of course, you can also pay for your order by advance payment or credit card.
Thanks to fast banking processes, advance payments usually reach us on the same day, so we can dispatch your order as early as the next working day

You can return items to us easily within 30 days of receiving your order.
Please make sure that the items are in as-new condition – meaning unworn or unused, with original tags and in the original packaging.

Would you like to experience our products in person? Feel free to visit us at our warehouse in Iserlohn and see the quality for yourself on site. Is it too far to travel? No problem – we are regularly present at the most important beekeeping trade fairs in Germany and Austria.